medical
- Personal data
- Policy number.
- The place of the accident.
- Contact phone number.
- A detailed description of the problem.
What does the medical insurance policy include?
- 24-hour support
- Medical consultation.
- Doctor’s visit
- Transportation by ambulance, rescue helicopter, air ambulance in critical condition to the nearest hospital.
- Reporting to a specialist
- Getting urgently needed drugs
- Urgent dental care
- Early repayment in case of direct payment of hospital and surgical expenses.
- Return flight for family member in case of hospitalization. (Repatriation)
- Return escort for minors (Repatriation)
- Return to the country by the most suitable means possible of transport, with medical assistance. (Repatriation)
- Repatriation of the body in case of death of the insured
- Sending urgent messages.
- Legal assistance.
- Exacerbation of chronic diseases.
As soon as your request is accepted, the service centre will give you the first necessary consultation by phone.
As soon as possible pathology will be determined, the doctor will be sent to you in Russia.
With the help of a doctor, visits to specialists and the necessary diagnostic tests will be organised.
In critical condition, the service center may decide to send an ambulance, helicopter, ambulance plane, which will take you to the nearest hospital or to a highly specialized center.
It is important to know that if you are in a place where there are problems with telephone communication, you should contact the nearest medical centre.
The doctor will diagnose and prescribe treatment.
The insurer reserves the right to request additional documents to confirm the insured event. Expenses incurred without agreement with the Insurer are not reimbursed.
How to get a refund.
Medical report
- Receipts and / or invoices for payment of medical assistance.
- Receipts and / or invoices for payment of medicines.
- Receipts and / or invoices for the payment of expenses related to the event.
Moreover
- Copy of passport.
- Copy of the immigration card.
- Copy of temporary home registration in Russia.
For more information, please contact info@russiatravelinsurance.com Once all the documents have been received, the administration will reimburse you 100% of the costs by bank transfer or credit card within 30 days. No deductible will be retained.
