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Frequently Asked Question

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Travel insurance is a contract concluded between the traveller and the insurance company.
The policy protects the insured in case of illness, accident, exacerbation of existing pathologies.

VHS, VFS, Visa Center For Russia and the Russian Consulate in your country accept our insurance policies in electronic format.
It is IMPORTANT that at the time of printing, the stamp and signature should be visible.

If you need help, call the number immediately:
+7 495 775 09 99
The switch will connect you to an operator who will communicate with you in your language.

Provide the requested information:
Personal data
Policy number.
Telephone contact
Detailed description of the problem
Visit the dedicated page Click here

You can change the dates of your insurance policy within 72 hours of activation.

Within the number of days covered at the time of first purchase.

If the days are less, the difference is not refundable.

Email us at delivery@russiatravelinsurance.com

Validity from 1 to 730 days.
For longer periods, send a request for information.
Travel insurance in Russia is valid for 180 days out of 365 days.

Travel insurance dates can be extended within 72 hours from the date of expiry. You’ll have to pay for the extension.

Once issued, they cannot be refunded.

Once the insurance is received, please check the details carefully.

If there are errors let us know at delivery@russiatravelinsurance.com not later than 24 hours before the activation of the Russia travel insurance policy.

If the age of the insured exceeds 65, the insurance premium to be paid is double

Children under 18 years of age can be insured, must be included in the insurance policy of an adult insured person.

Just send a request to delivery@russiatravelinsurance.com with full information about the new insured no later than 48 hours from the date of activation.

You need to pay the difference in cost.

In each insurance policy you can enter a maximum of 15 people.If there are more than 15 people, we can make you a special offer.

Email us at delivery@russiatravelinsurance.com

You can choose the following payment options for buy Russia Travel Insurance

1. by credit card
2. Sofort Bank
3. Bank transfer
4. paypal
and more